Accessing and Logging into the Zappy Health Platform
To access your Zappy Health account, you will use the Practice Better platform, which is available via both a mobile app and a web portal. Follow the steps below for guidance on accessing and troubleshooting your account.
Access Overview
Zappy Health account management and care plans are available through the Practice Better platform, not directly on the Zappy Health website. You can access your account in two ways:
Mobile: Download the Practice Better app from your mobile device's app store by searching for “Practice Better.” Install the app and log in using your Zappy Health credentials.
Web: Visit the Practice Better web portal. Use the Zappy Health credentials you set up during registration.
Step-by-Step Login Instructions
Open the Practice Better app on your mobile device or visit the web portal.
Log in using the email associated with your Zappy Health account.
Enter your password. If you don’t remember it, use the “Forgot Password” option to reset it. An email with reset instructions will be sent to you.
Troubleshooting Common Issues
Unable to Find the Login Button
Login access is exclusively through the Practice Better app or web portal. Zappy Health’s main website is a marketing site and does not feature a login button for clients. Always use the Practice Better platform to access your account.
Forgot Password
If you have forgotten your password, use the “Forgot Password” link on the login page of either the Practice Better app or web portal. Follow the instructions sent to your email to reset your password.
Key Points to Remember
Always use the Practice Better platform (mobile and web) to log in to your account.
You cannot log in directly through the Zappy Health website.
Utilize the “Forgot Password” option to recover access if needed.
For further assistance, reach out to Zappy Health's support team via their official contact channels.