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How can I access and download medical records and prescriptions through Zappy Health?

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Written by Tiann Peterkin
Updated over 3 months ago

How to Access and Download Medical Records and Prescriptions through Zappy Health

Zappy Health provides an easy way to access and download your medical records, including prescriptions and session notes, using the Practice Better app. Follow the steps below to retrieve your medical documents for personal use or sharing with your healthcare providers.

Steps to Access Your Medical Records

  1. Open the Practice Better App - Ensure that the app is downloaded and installed on your mobile device or accessible through your web browser.

  2. Navigate to the Notes & Recordings Section - Log into your account. - Locate and click on the "Notes & Recordings" tab within the app.

  3. Review the Shared Session Notes or Records - Look for session notes or medical documents shared by your Zappy Health provider. These records can include information from the start of your treatment to the most recent updates.

  4. Download Your Records - Use the available download option in the "Notes & Recordings" section to save copies of your medical records securely.

  5. Share with a Primary Care Provider - Once downloaded, you can easily share these records with your primary care provider or other medical specialists as needed.

Notes:

  • These steps allow you to access various document types, including medical history, prescriptions, and session notes.

  • Always ensure that the downloaded data is stored securely to maintain your privacy.

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