If your session or appointment was canceled, it is likely because it was flagged as a duplicate in the system. Here’s a detailed explanation of why this occurs and what it means for your valid entries.

The system automatically identifies and removes duplicate sessions or appointments to prevent confusion in your records. Duplicate entries can occur for various reasons, such as accidental multiple bookings of the same session.

When duplicate entries are detected, only the extra sessions are canceled. This process ensures that your valid and intended sessions or appointments remain unaffected. This automated system helps maintain accuracy and avoids unnecessary overlap in scheduling.

It’s important to note that while duplicates are removed, the remaining valid records are preserved. For example, if two of your appointments were canceled, rest assured that any legitimate appointments for the same period remain scheduled and active. This process is designed to streamline your experience while ensuring the accuracy of your appointments.