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Why are multi-month medication shipments limited, and how can I manage my refills effectively?

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Written by Tiann Peterkin
Updated over 2 months ago

Why are multi-month medication shipments limited, and how can I manage my refills effectively?

Many customers inquire about limitations on receiving multi-month supplies of their medication. This article provides an overview of why these restrictions exist and offers guidance on managing your refills effectively to ensure uninterrupted treatment.

Background: Understanding Beyond-Use Date (BUD) Policies

Pharmacies adhere to Beyond-Use Date (BUD) policies to ensure the safety and effectiveness of medications. The BUD policy specifies how long a compounded medication remains usable after packaging. As a result, multi-month shipments (e.g., three or six months at a time) may be restricted since the medication's validity may not extend over such extended periods. These limitations aim to:

  • Preserve the safety and efficacy of your medication.

  • Comply with regulatory standards for pharmaceutical dispensing.

Alternatives for Multi-Month Shipments

If multi-month packages are unavailable due to BUD policy restrictions, pharmacies and providers offer alternative solutions to keep your treatment on track. These include:

  • Month-to-Month Refills: Medications are dispensed monthly to ensure you receive them within their effective use period.

  • Shorter Supply Options: For example, a two-month supply of certain treatments like Semaglutide may be available on request as an alternative to paused larger shipments.

Ordering Refills When Online Options Are Unavailable

For some medications, the online refill option may not be readily accessible. Here’s how you can manually complete your refill process:

  1. Submit the Monthly Questionnaire: This form will be sent to you and must be completed to initiate the process.

  2. Provider Review: The submitted questionnaire is sent to your healthcare provider for review and approval.

  3. Receive and Pay the Invoice: Once approved, you’ll receive an invoice for your medication refill. Process the payment promptly to avoid delays.

  4. Refill Processing: The team will fulfill your order after payment.

Final Thoughts

While multi-month deliveries may not always be possible due to BUD policies, these alternative strategies ensure that your treatment plan continues smoothly. If you encounter issues with refills or have specific questions about your medication, remember that your care team is available to assist you. For further assistance, please contact Zappy Health customer support.


Related Topics

  • Managing Delays in Medication Delivery

  • Understanding Beyond-Use Dates and Their Significance

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