How to Easily Reach Our Customer Service Team for Support
We understand the importance of being available to help you with any questions or issues you may have. Whether you’re just getting started with our weight loss program or have been with us for a while, we’ve made it simple for you to connect with our customer service team.
Here’s a quick guide on the best ways to reach us:
Live Chat Support
Our live chat is the fastest and most convenient way to get in touch with our support team. On this page, you’ll see the chat icon in the bottom right corner. Please open it and one of our friendly agents will be there to assist you with any questions, from billing inquiries to program details.
Availability:
Monday to Friday: 9 AM – 6 PM Pacific Time
Response Time: Typically within 2–3 minutes
Phone Support
If you prefer speaking with someone directly, you can give us a call and leave a message! Our customer support agents review all the messages left, will review them and help resolve any issues.
Phone Number: 619-332-2777
Availability:
Email Support
For less urgent matters, or if you need to provide detailed information or attachments, you can email us to customer@zappyhealth.com. Our support team strives to respond to all emails within 24 hours.
Email: customer@zappyhealth.com
Availability: 24/7 (though responses are handled during business hours)
Help Center / FAQs
For common questions, we recommend you continue checking this page, where you’ll find answers to frequently asked questions about the program, billing, and technical issues.
Social Media Support
We’re also active on social media and often respond to direct messages and comments. Feel free to reach out to us through Facebook, Instagram, or Twitter.
We’re here to help you succeed on your weight loss journey, and no matter how you choose to reach us, our customer service team is committed to providing quick and effective support. If you ever need assistance, don’t hesitate to contact us!
Here’s a quick guide on the best ways to reach us:
Live Chat Support
Our live chat is the fastest and most convenient way to get in touch with our support team. On this page, you’ll see the chat icon in the bottom right corner. Please open it and one of our friendly agents will be there to assist you with any questions, from billing inquiries to program details.
Availability:
Monday to Friday: 9 AM – 6 PM Pacific Time
Response Time: Typically within 2–3 minutes
Phone Support
If you prefer speaking with someone directly, you can give us a call and leave a message! Our customer support agents review all the messages left, will review them and help resolve any issues.
Phone Number: 619-332-2777
Availability:
Email Support
For less urgent matters, or if you need to provide detailed information or attachments, you can email us to customer@zappyhealth.com. Our support team strives to respond to all emails within 24 hours.
Email: customer@zappyhealth.com
Availability: 24/7 (though responses are handled during business hours)
Help Center / FAQs
For common questions, we recommend you continue checking this page, where you’ll find answers to frequently asked questions about the program, billing, and technical issues.
Social Media Support
We’re also active on social media and often respond to direct messages and comments. Feel free to reach out to us through Facebook, Instagram, or Twitter.
We’re here to help you succeed on your weight loss journey, and no matter how you choose to reach us, our customer service team is committed to providing quick and effective support. If you ever need assistance, don’t hesitate to contact us!
Updated on: 12/11/2024
Thank you!